Key Issues FAQs: Updated on a regular basis, this list contains answers to some common broad-based questions we get from our members.

Medicare FAQs: Our experts have taken your questions, done substantial research, contacted the movers and shakers in Washington, and come up with the answers. Another area that is regularly updated.

Betty Martin Executive Leadership Track: Materials related to this educational program, which debuted at ThinkLab ’06, have been collected and placed here for the use of laboratory leaders.

Critical Values: The compilation of a facility's critical values is often a collaborative effort between the pathology department and the laboratory. We have collected critical value test lists from a handful of facilities around the United States as a resource for our members.

Employee Performance Reviews: Having trouble deciding how to evaluate your employees or
just want to update your review forms? Take a look around to see what kinds of questions your colleagues are evaluating their staff’s performance on.

Employee Competency Tests: Measuring employee competence can be a valuable tool in determining the course of a technologist or technician’s development, but figuring out the right sorts of questions to ask can be a time-consuming task. To help, we have gathered a number of examination forms from fellow members that they have used in recent years.

Interview Questions: Figuring out the right questions to ask job candidates to ensure that you are able to get a complete picture of their skills and personalities isn’t something any manager learns overnight. CLMA members have submitted a variety of questions and scenarios they typically use in interviewing situations to help you prepare to conduct your next job interview.

Patient Satisfaction Surveys: Gauging the performance of your facility in the eyes of your consumers is becoming a vital part of lab managers’ jobs. We have gathered a sampling of patient satisfaction surveys from various facilities to help you build a more thorough questionnaire.

Staffing Management Series: It’s a constant battle to attract and keep valuable employees in the laboratory. In this ongoing series, we’ve gathered the articles printed in our publications that are most relevant to the staffing crisis for your perusal.

IT Sourcebook: Written for the exclusive use of CLMA members, this popular resource introduces you into the world of information technology and shows you how to put the latest technological advances to work in your laboratory.

Career Day: Have you been approached by your son or daughter about speaking in front of his or her class about laboratory careers? If so, you may want to take a look at the various presentations we have compiled and tailor them to fit your specific goals.