APRIL 2009
Operations Management Track: Patient Safety (Institutional Focus)
“Dealing With Disruptive Behavior Among Health Care Professionals”
Wednesday, April 29 / 12:00 PM – 1:30 PM ET
Presenter: Gerald B. Hickson, MD
MAY 2009
Relationship Management Track: Outreach
“Overcoming Obstacles”
Thursday, May 7 / 2:00 PM – 3:30 PM ET
Presenter: Vicky McClain
JUNE 2009
Operations Management Track: Patient Safety (Clinical Focus)
“Identification Errors in Clinical Laboratories:
Reinforcing the Importance of Proper Patient Identification and its Role in Patient Safety”
Wednesday, June 3 / 2:00 PM– 3:30 PM ET
Presenter(s): Paul Valenstein, MD
Click here for more CLMA education and professional development offerings..
|